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justus
08-28-2009, 01:24 PM
When I go to Difraction->Operation->Define Plane, I keep getting the following error "pl50.exe has encountered a problem and needs to close. We are sorry for the inconvenience"

Can someone please explain why this error keeps coming up.

Chris Gullett
08-28-2009, 08:26 PM
Sounds like you have an older release. This was a problem early on. Follow the update instruction that were sent with you serial number.

justus
08-31-2009, 06:40 PM
I did update the program and the Build date is August 13th 2009. isn't that the last update?

Chris Gullett
08-31-2009, 09:50 PM
Send the profile that is causing the crash to my email and I will try to see what is happening. chris_gullett@pathloss.com