Pathloss 4.0 common problems - Revision history

Chrisg: /* USB dongle/HASP problems */

2010-12-02T16:32:21Z

‎USB dongle/HASP problems

2010-02-12T18:48:49Z

2010-02-12T18:18:08Z

‎Key disk problems

2010-02-12T18:16:01Z

‎Setup

2010-02-12T18:15:32Z

‎USB dongle/HASP problems

2010-02-12T18:12:32Z

‎Help files

2010-02-12T18:11:55Z

‎Setup

2010-02-12T18:11:21Z

2009-08-12T20:28:15Z

‎Key disk problems

2009-08-12T20:27:43Z

‎Key disk problems

@@ Line 20: / Line 20: @@
 == USB dongle/HASP problems ==
-Most USB problems are solved by using the latest drivers from the Aladdin web site.
+Most USB problems are solved by using the latest drivers from the SafeNet web site.
 [[ftp://ftp.aladdin.com/pub/hasp/hl/windows/installed/redistribute/drivers/HASP_HL_driver_setup.zip HASP_HL_driver_setup.zip]]

@@ Line 182: / Line 182: @@
 === Setup ===
-Some older Pathloss 4.0 CD's will not run on Windows Vista or Windows 7. Newer setup files are avaiable online. http://www.pathloss.com/p4_key_setup.exe for the key disk version (Blue 3.5" floppy disk) and http://www.pathloss.com/p4_hasp_setup.exe for the USB Hasp version (Purple dongle)
+Some older Pathloss 4.0 CD's will not run on Windows Vista or Windows 7. Newer setup files are available online. http://www.pathloss.com/p4_key_setup.exe for the key disk version (Blue 3.5" floppy disk) and http://www.pathloss.com/p4_hasp_setup.exe for the USB Hasp version (Purple dongle)
 === Help files ===
-The older help files that are supplied with Pathloss 4.0 will not open on Windows Vista or Windows 7. Support for older help files was intentionaly left out of Vista and 7. To remedy this Microsoft has Vista and 7 versions of the help program for download. More information is at the following link. http://support.microsoft.com/kb/917607
+The older help files that are supplied with Pathloss 4.0 will not open on Windows Vista or Windows 7. Support for older help files was intentionally left out of Vista and 7. To remedy this Microsoft has Vista and 7 versions of the help program for download. More information is at the following link. http://support.microsoft.com/kb/917607

@@ Line 5: / Line 5: @@
 If you are using a USB drive for the initialization, you may need to restart the computer first to insure the drive reads the disk properly.
-If the problem persists, you should try installing the program on another machine. If the program still does not initialize you can return the disk to CTE and we will replace it.
+If the problem persists, you should try installing the program on another machine. If the program still does not initialize you can return the disk to CTE and we will replace it:
 In some cases the program may report a format problem. If the dialog box shows a '''''Continue''''' button, you should click the '''''Continue''''' button until the program initializes.

@@ Line 175: / Line 175: @@
 === Setup ===
-Some older Pathloss 4.0 CD's will not run on Windows Vista or Windows 7. Newer setup files are avaiable online. http://www.pathloss.com/p4_key_setup.exe for the key disk version (Blue 3.5" floppy disk) and http://www.pathloss.com/p4_hasp_setup.exe for the USB Hasp version (Purple dongle
+Some older Pathloss 4.0 CD's will not run on Windows Vista or Windows 7. Newer setup files are avaiable online. http://www.pathloss.com/p4_key_setup.exe for the key disk version (Blue 3.5" floppy disk) and http://www.pathloss.com/p4_hasp_setup.exe for the USB Hasp version (Purple dongle)
 === Help files ===
 The older help files that are supplied with Pathloss 4.0 will not open on Windows Vista or Windows 7. Support for older help files was intentionaly left out of Vista and 7. To remedy this Microsoft has Vista and 7 versions of the help program for download. More information is at the following link. http://support.microsoft.com/kb/917607

← Older revision		Revision as of 18:15, 12 February 2010
Line 12:		Line 12:

	== USB dongle/HASP problems ==		== USB dongle/HASP problems ==
		+
		+	Most USB problems are solved by using the latest drivers from the Aladdin web site.
		+
		+	[[ftp://ftp.aladdin.com/pub/hasp/hl/windows/installed/redistribute/drivers/HASP_HL_driver_setup.zip HASP_HL_driver_setup.zip]]
		+
		+	If you are having problems that the latest drivers wont fix, contact us. [[http://www.pathloss.com/contact.php Contact CTE]]

	== BDE errors ==		== BDE errors ==

← Older revision		Revision as of 18:12, 12 February 2010
Line 173:		Line 173:
	=== Help files ===		=== Help files ===

−	The older help files that are supplied with Pathloss 4.0 will not open on Windows Vista or Windows 7. ~~Suppoert~~ for older help files was ~~intentional~~ left out of Vista and 7. To remedy this Microsoft has Vista and 7 versions of the help program for download. More information is at the following link. http://support.microsoft.com/kb/917607	+	The older help files that are supplied with Pathloss 4.0 will not open on Windows Vista or Windows 7. Support for older help files was intentionaly left out of Vista and 7. To remedy this Microsoft has Vista and 7 versions of the help program for download. More information is at the following link. http://support.microsoft.com/kb/917607

@@ Line 1: / Line 1: @@
 == Key disk problems ==
 The usual causes of problems with Version 4.0 on Windows NT, 2000, ME or XP are not having
@@ Line 160: / Line 159: @@
 If you saved your changes to a new configuration file in the previous step, exit the BDE Administrator.

@@ Line 8: / Line 8: @@
 If the problem persists, you should try installing the program on another machine. If the program still does not initialize you can return the disk to CTE and we will replace it.
-In some cases the program may report a format problem. If the dialog box shows a ''''Continue'''' button, you should click the ''''Continue'''' button until the program initializes.
+In some cases the program may report a format problem. If the dialog box shows a '''''Continue''''' button, you should click the '''''Continue''''' button until the program initializes.
 [[File:Clip_image002.jpg]]

← Older revision		Revision as of 20:27, 12 August 2009
Line 7:		Line 7:

	If the problem persists, you should try installing the program on another machine. If the program still does not initialize you can return the disk to CTE and we will replace it.		If the problem persists, you should try installing the program on another machine. If the program still does not initialize you can return the disk to CTE and we will replace it.
		+
		+	In some cases the program may report a format problem. If the dialog box shows a ''''Continue'''' button, you should click the ''''Continue'''' button until the program initializes.
		+
		+	[[File:Clip_image002.jpg]]

	== USB dongle/HASP problems ==		== USB dongle/HASP problems ==